How to enable EntraPass maintenance mode

When maintenance mode is enabled in EntraPass all alarm notifications are bypassed. This includes all alarm acknowledge popup messages and e-mails sent from an Event Trigger. This mode does not affect reports sent by e-mail, and KAP reminder e-mails.

To enable maintenance mode, complete the following steps:

1  - Log into the EntraPass server or workstation application.

2  - Right-click anywhere in the main window to launch the menu.

3  - Click Maintenance mode.

4  - Click Yes to confirm the action.

5  - Click OK to close the confirmation box. While maintenance mode is enabled, a Maintenance mode message is displayed at the bottom of the window.

6  - To disable maintenance mode, right-click anywhere in the main window and click Maintenance mode.

NOTE: Maintenance mode will remain active until an operator disables it or the server is restarted.